Simply put, no. Drivers have to go through weigh stations along the way and additional goods could possibly put the truck overweight resulting in the driver receiving a ticket. Additionally, items could potentially shift and break during transit. Please plan ahead should you need to ship additional goods.
Yes. The car is fully insured for the replacement value of the vehicle just as your insurance does. All of our carriers are required to maintain general liability, auto liability, physical damage and cargo insurance coverage. As part of our service, we keep the certificate of liability insurance on file.
You or a designated 3rd party must have all damages noted on the Bill of Lading at the time of delivery. It is the responsibility of the receiving party to fully inspect the vehicle upon delivery to ensure no damage has occurred. Should a claim be necessary, a signed Bill of Lading must be faxed to Dealers Auto Shipping at 877-348-0312. You have the responsibility to examine the vehicle for damage no matter what time the vehicle is delivered or weather conditions. It is strongly recommended that you take pictures of the damage as this is the best way to ensure your claim is handled properly and expeditiously.
We attempt to deliver every vehicle we ship directly to the customer’s door. However, there are circumstances where the trucks simply cannot maneuver in neighborhoods, climb steep residential hills, or drive under low hanging tree limbs. There may be additional weight restrictions, bridges, or tunnels that make delivery to the door unavailable. The driver will call to schedule pickup away from the home if any of these circumstances should arise.
We use terminals in certain situations. However, they are not necessarily cheaper than door to door rates as there is typically a $25-50 fee for storage. Should a terminal drop be needed, the terminals insurance will cover the car for the duration of storage.
No. The driver will pickup your car at the assigned location and drives it directly onto the truck. The odometer should be recorded on pickup and destination.
The car has to roll, brake, and steer in order to transport it. This must be noted at the time of booking. If this is not done and the driver has to load an inoperable vehicle previously believed to be running, there will be an additional $300 fee and the car will not be delivered until this is paid. Should you wish to ship an inoperable car, please be sure to allow additional time for pickup and delivery. These cars are difficult for the driver and require much physical labor, time, and the proper equipment.